Shipping Policy

We ship our medical grade masks and other PPE products Canada-wide. 

Delivery Methods  

We offer shipping or pick-up.  

Our pick-up location is: 260-44 Byward Market Square, Ottawa, ON  

Orders for pick-up are typically ready within 4 hours of purchase. We will notify you by email when your order is ready for pick-up.  

Same Day Shipping  

We offer same day shipping on orders placed by 3 PM EST. Orders shipped after 3 PM EST will ship the next day.  

Express Shipping  

We offer express shipping at checkout (additional charges may apply).  

Estimated Delivery Times  

Delivery times will vary depending on the destination and size of your order.  

Shipping Costs 

Shipping costs will vary depending on destination and size of your order. We offer free shipping on all orders over $300.  

Shipment to International Addresses 

We can arrange to ship anywhere in the world. Please contact us to discuss. 

Shipping Carrier 

We ship using Canada Post; you will receive a tracking # the moment the shipping label is generated.

Order Tracking 

When you select one of our shipping methods, one of our third-party shipping carriers will provide you with an order tracking service. You will receive an email with your tracking number once your order has shipped. You can track your order through the carrier’s website.  

Bulk Ordering Policy 

  • Bulk ordering is available for order quantities over 5000  
  • Payments for bulk orders must be received prior to the shipment of your order  
  • Shipping charges will depend on the destination and the size of the order.  
  • Currently, bulk ordering is only available in Canada 
  • Bulk orders are considered final sale  
  • If your order contains any damaged or defective product, please contact us to arrange a replacement.  

 

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